Privacy Policy
Effective Date: 24 September 2026
Last Updated: 24 September 2026
NTG Infotech Pvt. Ltd. (“NTG Infotech”, “NTG”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
NTG Infotech is an IT solutions and digital services company providing services including website designing and development, e-commerce website development, Google Business Profile services, social media marketing, Meta advertising, digital marketing and other technology-related solutions.
This Privacy Policy explains how we collect, use, store, protect and process information when you visit our website, landing pages, submit an enquiry, request our services, communicate with us, or otherwise interact with NTG Infotech.
By using our website or voluntarily submitting your information through our forms or other communication channels, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
1.1 Information You Provide Directly
When you submit an enquiry, contact form, service request, or communicate with us, we may collect:
- Full name
- Company or business name
- Email address
- Mobile or telephone number
- Business address or location
- Website URL
- Service requirements
- Project details
- Messages or information submitted through forms
- Any other information you voluntarily provide to us
You should only provide information that is necessary for us to respond to your enquiry or provide the requested service.
1.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or source
- Approximate geographic information
- Date and time of website access
- Website interaction and usage information
This information may be collected through cookies, analytics tools, pixels, tags and similar technologies.
2. How We Use Your Information
We may use the information we collect for legitimate business purposes, including:
- Responding to enquiries and requests
- Contacting you regarding the services you have requested
- Understanding your business and project requirements
- Preparing quotations, proposals or service information
- Providing and managing our IT and digital services
- Communicating project-related information
- Improving our website, services and user experience
- Understanding website traffic and visitor behaviour
- Measuring marketing and advertising performance
- Sending service-related communications
- Sending promotional or marketing communications where permitted
- Preventing fraud, abuse or unauthorised activities
- Maintaining website and information security
- Complying with applicable legal and regulatory requirements
We do not intend to collect more personal information than reasonably necessary for the purposes described in this Privacy Policy.
3. Enquiry and Contact Forms
If you submit your details through an NTG Infotech enquiry or contact form, the information may be used by our authorised team members to:
- Understand your requirements
- Contact you regarding your enquiry
- Discuss relevant services
- Provide estimates, quotations or proposals
- Follow up regarding your request
Submitting an enquiry does not automatically create a service agreement between you and NTG Infotech.
4. Marketing and Advertising
NTG Infotech may use digital marketing and advertising platforms to promote its services and understand the effectiveness of its marketing campaigns.
Depending on the tools implemented on our website, these may include services such as:
- Google Analytics
- Google Ads
- Meta Ads / Meta Pixel
- Other advertising, analytics or marketing technologies
These services may collect information regarding website visits, interactions and advertising activity in accordance with their respective privacy policies and applicable laws.
Where required, we will provide appropriate choices or consent mechanisms for non-essential cookies or tracking technologies.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, analyse traffic and measure advertising performance.
Cookies may include:
Essential Cookies
These may be necessary for the basic operation and security of the website.
Analytics Cookies
These may help us understand how visitors use our website and improve its performance.
Advertising or Marketing Cookies
Where implemented, these may help measure advertising campaigns or deliver more relevant marketing.
You may be able to manage or disable cookies through your browser settings or any cookie preference mechanism provided on our website.
Disabling certain cookies may affect some website functionality.
6. How We Share Information
We do not sell your personal information to third parties.
We may share or provide access to personal information where reasonably necessary with:
- Employees and authorised representatives of NTG Infotech
- Service providers assisting us with website hosting and maintenance
- CRM, communication or enquiry-management providers
- Analytics and advertising service providers
- IT and cybersecurity service providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies where legally required
Third-party service providers may process information on our behalf for specific business or technical purposes.
Where appropriate, we expect such service providers to handle personal information in accordance with applicable contractual, security and privacy requirements.
7. Data Security
NTG Infotech takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.
However, no internet transmission, website, server or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to enquiries, maintaining business records, resolving disputes and complying with applicable legal obligations.
When personal information is no longer required, we may delete, anonymise or otherwise dispose of it in accordance with our applicable retention practices and legal requirements.
9. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about personal data processed by us
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request assistance regarding your personal data
- Raise a complaint regarding the processing of your personal information
Where applicable, withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
To exercise an applicable privacy right or submit a privacy-related request, you may contact us using the contact details provided below.
The Digital Personal Data Protection framework provides for consent withdrawal and other rights for individuals, subject to the applicable provisions and implementation timeline.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms or services.
Examples may include:
- Google services
- Meta platforms
- Social media platforms
- Payment or communication services
- Other third-party websites
NTG Infotech does not control the privacy practices of independent third parties.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to enquiries, maintaining business records, resolving disputes and complying with applicable legal obligations.
When personal information is no longer required, we may delete, anonymise or otherwise dispose of it in accordance with our applicable retention practices and legal requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to enquiries, maintaining business records, resolving disputes and complying with applicable legal obligations.
When personal information is no longer required, we may delete, anonymise or otherwise dispose of it in accordance with our applicable retention practices and legal requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to enquiries, maintaining business records, resolving disputes and complying with applicable legal obligations.
When personal information is no longer required, we may delete, anonymise or otherwise dispose of it in accordance with our applicable retention practices and legal requirements.